altex rejects Snoobi partnership
We all make mistakes. We are human.
In 2008 altex became a (Snoobi) partner, in fact the highest level partner they had, because we liked the look of the product and thought the company, Snoobi Baltic, had potential in the Estonian market.
We were wrong.
So despite the fact we received the highest level of training and certification and still understand the Snoobi product very well we recently withdrew from our partnership and now say to our partners and clients that we can no longer recommend Snoobi in Estonia.
Well obviously I don’t want to go into contractual details as that would not be right but I can say that I now realise the poor and slow way Snoobi Baltic handles sales, marketing and partner relations.
It is my opinion that, despite the success of the Finnish “parent company” and the product being actually quite interesting (that’s what initially attracted us), there is currently little point in Estonian companies exploring a relationship with Snoobi Baltic- especially when you consider that it appears that they have been unable to win a single Estonian client (not been able to show one to us anyway).
There is obviously something badly wrong at Snoobi Baltic and I would urge people to exercise caution before doing business with Snoobi Baltic.
As I said at the beginning of this post it was our mistake, mine really, an error of judgement to do business with them and I feel it is necessary to clarify to the Estonian marketplace that we have nothing to do with them anymore.
I could go into more detail but for the public arena I think I have said enough.
NOTE: Whilst the decision to reject Snoobi Baltic as an altex partner is an altex decision the rest of the views expressed in this post are mine personally and do not necessarily reflect the views of altex as a company.